This video features an interview with Larry Potterfield, Founder and CEO of MidwayUSA, and Steve Dooley, President of Outdoor Hub. Potterfield discusses how MidwayUSA achieves high levels of customer satisfaction, specifically highlighting the addition of Nitro Express Shipping. The content focuses on the operational aspects and customer service strategies of a major online firearms and outdoor product retailer.
This video features an interview with Larry Potterfield, Founder and CEO of MidwayUSA, discussing the company's history and growth. Topics covered include their approach to TV advertising and expansion into new product categories. The interview is with Outdoor Hub President Steve Dooley and is part 2 of a series.
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